Delete My Account

There are currently two ways to delete your account. Please note that account deletion is final, there will be no way to restore your account once deleted.

Method 1: App

1. Navigate to the dashboard of any game on the Bling platform, ensuring you’re signed into the account you wish to delete.

2. Click on the settings button, located in the top right corner of the dashboard.

3. Under the "Settings" tab, locate and select the "Account" option.

4. Scroll until you find the "Permanently Delete Account" option.

5. Click on the "Permanently Delete Account" option. A confirmation pop-up dialog box will appear.

6. To proceed with deletion, click on "Yes, permanently delete my account".

7. For added security, type "Delete-my-account" in the confirmation box provided.

Upon confirmation, your account will be permanently deleted, and a final confirmation message will appear.

Method 2: Customer Support

Send an email to support@blingfi.com with the subject "Delete My Account." They will guide you through the account deletion process.

IMPORTANT: Make sure to use the same email address associated with your Bling Account.

Back to the help center choice

Help Center

Cash out Information

I cashed out. Where is my crypto?

more

We process all valid cash outs in 24-48 hours. If you've chosen cryptocurrency, it will be sent to your Coinbase account. Log into coinbase.com or use the Coinbase app to view your cryptocurrency.

If you've opted for a cash payout via PayPal, check your PayPal account for the transaction. PayPal payouts are also processed within the same timeframe.

Don’t have a Coinbase account yet? No problem! Tap the Cash Out button in the game and enter your desired email address for Coinbase. After your initial crypto cash out, Coinbase will email you about the deposit. Follow the link in their email to complete your account setup.

How can I cash out my Bling Points?

more

To redeem your Bling Points for crypto, once you have earned the minimum required Bling Points (or more), you can cash out with the following steps:

  1. Tap the Cash Out button on the home screen within the app
  2. Select which cryptocurrency you’d like to cash out to.
  3. Enter the email address associated with your Coinbase account (if you do not have a Coinbase account, enter the email address you want to use with Coinbase.)
  4. If you are cashing out with an email address that is different from your Bling account, check your email for a 6-digit verification code from us. You must type the code within the app to complete your cash out request.

We process all legitimate cash outs request in 24-48 hours to your Coinbase account. You can log into coinbase.com or through the app, to view your cryptocurrency!

This video show how to register, verify and cash out: https://youtu.be/QCnGyA9H6vA

Why can’t I cash out my Bling Points?

more

There could be a few reasons why you are unable to cash out:

  1. Your Bling email is unverified: You must verify your email address with the code we emailed you during the cash out process.
  2. You haven’t met the cash out minimum:  You must earn the minimum requirement of Bling Points needed before you can cash out. Please tap ‘Cash Out’ within the app to see the minimum requirement needed. You can only cash out a maximum of one time per week, or once every 7 days.
  3. You cashed out with in the last 7 days:  After your initial cash out, you can cash out every 7 days due to Coinbase limitations. We know it seems like a long time, but if you play frequently, the big cash out will be worth it!
  4. You get the error 'This Coinbase email is already being used':  You most likely created a duplicate account. Our terms state that you can only associate your Coinbase account with one Bling account. Please contact support@blingfi.com so the team can assist you.

How often can I cash out?

more

After your initial cash out, you can cash out every 7 days due to Coinbase limitations. We know it seems like a long time, but if you play frequently, the big cash out will be worth it!

Why is my cash out still processing?

more

Information in the app may be delayed by up to 24 hours. We process all valid cash outs in 24-48 hours to your Coinbase account. You can log into coinbase.com or through the app, to view your cryptocurrency!

Why is it such a small amount of crypto? (Can I earn 1 Bitcoin or Ethereum?)

more

We reward users with a small amount of crypto for playing our games, win or lose. The purpose of the game is to provide entertainment and allow users a risk-free way  to acquire cryptocurrency. We make it clear that users should not expect to get rich (in the near term) from this game (unless, of course, the price of cryptocurrency goes up a lot and they held onto the cryptocurrency).

When you cash out, your Bling Points are redeemed for crypto. The conversion rate changes per users per day based on a number of factors, such as location and the price of cryptocurrency.

Back to the help center choice

Help Center

Verification

How do I verify my email address?

more

Please check your email for a 6-digit verification code and type it within the app. Please do so within 24 hours, or the code will expire. You must verify your email address in order to cash out.

This video show how to register, verify and cash out: https://youtu.be/QCnGyA9H6vA

Why haven’t I received the verification email yet?

more

The verification email usually arrives instantly but may sometimes take more than a couple minutes. Please check your inbox and spam folder for the email. If you still can’t find it, please email us at support@blingfi.com.

I’m waiting for my Coinbase Verification Code!

more

When your cash out is complete, you should receive an email from Coinbase with a link to set up your Coinbase account, if you don’t already have one. Cash outs generally take 24-48 hours, so please be patient. Please check your inbox and spam folder for the email from Coinbase, or contact Coinbase support.

Back to the help center choice

Help Center

Bling Points

What are Bling Points?

more

Bling Points are rewards that you earn from playing one of our mobile games. They have no cash value, but they can be redeemed for a very small amount of crypto.

How do I earn Bling Points?

more

Bling Points are rewarded to users just for playing our game.  Be sure you have registered and logged into your Bling account in order to earn Bling Points.No purchase necessary, and no other actions required. The more you play, the more Bling Points you will earn!

How do I redeem Bling Points for cryptocurrency?

more

When you cash out your Bling points, we will convert them to crypto and transfer them to you using Coinbase.com. You will be required to create a Coinbase.com account in order to receive your cryptocurrency.

To redeem your Bling Points for cryptocurrency, once you have earned the minimum required Bling Points (or more), you can cash out with the following steps:

  1. Tap the Cash Out button on the home screen within the app
  2. Select which cryptocurrency you’d like to cash out to
  3. Enter the email address associated with your Coinbase account (if you do not have a Coinbase account, enter the email address you want to use with Coinbase.)
  4. If you are cashing out with an email address that is different from your Bling account, check your email for a 6-digit verification code from us. You must type the code within the app to complete your cash out request.

We process all legitimate cash outs request in 24-48 hours to your Coinbase account. You can log into coinbase.com or through the app, to view your cryptocurrency!

How many Bling Points do I need to earn for a cash out?

more

Tap ‘Cash Out’ within the app to see the minimum requirement needed to cash out your Bling Points.

I’m not earning any Bling Points. Why?

more

You must create an account by tapping the “Get Started” button for your Bling Points to be saved. You can email us if you’re still having trouble! support@blingfi.com

Back to the help center choice

Help Center

Bling Account

How do I create a Bling account?

more

In order to earn Bling Points, you must create an account. You can create an account by connecting Facebook, Google, or entering an email address.

If you’re signing up using an email address, please follow the instructions below:

  1. Open the app and tap “GET STARTED”
  2. Press “Continue with Email”
  3. Enter the email address you’d like to create a Bling account with
  4. Create a password
  5. Tap “Sign Up”

Please be sure to use the same Bling account for all Bling games!
This video show how to register, verify and cash out: https://youtu.be/QCnGyA9H6vA

What is the difference between username and display name?

more

On the Bling platform, users have the ability to create a one of a kind username that differentiates their account from others. A username is composed of 4-15 characters, including numbers, letters, or a combination of both. Once a username is claimed, it cannot be used by anyone else.

A display name is a name that the community knows you by. This can be the same as your username or it can be a different name of your choosing. A display name consists of 1-20 characters, including letters, numbers, and emojis, but consecutive underscores are not allowed. Multiple users can have identical display names.

Do I use one Bling account for all Bling games?

more

Yes, each game you play will earn Bling Points to the same Bling account.

Although we have different games, they are all connected by the ​Bling platform. When you log in, the Bling points displayed are your total Bling points across all our games. This means that when you cash out from one app, you cash out all of the Bling Points you have earned from all Bling apps. Please be sure to use the same Bling account for all Bling games!

If you’ve accidentally created a duplicate account, please contact support@blingfi.com so the team can assist you.

How do I change my username and display name?

more

To change your username and display name on Bling, follow these steps:

  1. Open any Bling game.
  2. Tap the settings icon located in the top-right corner of the screen.
  3. Find the pencil icon at the top of the page and select it to edit your profile.
  4. Update your Display Name, Username, and select your icon.
  5. Tap "Done" to save your changes.

Please note that your username can be 4-15 characters long and include numbers, letters, or a combination of both. Your display name can be 1-20 characters long and can include letters, numbers, and emojis. However, consecutive underscores are not allowed.

Can I have multiple Bling accounts?

more

No. As mentioned in our Privacy and Terms, users are limited to one Bling account per person. Users with multiple accounts will have their accounts deleted.

Where do I reset my Password?

more

You can reset your Bling Games password using the following steps.

  1. Open the app and tap "GET STARTED"
  2. Tap "Continue with Email"
  3. Enter the email used with your Bling Account and tap "Continue"
  4. Press "I forgot my password"
  5. From there, check your email for a link to set your new password and follow the instructions!

How can I change my Bling account?

more

You can change your Bling email within the app. Please make sure you are running the latest version of our games and follow the instructions below.

  1. Open a Bling game and tap the gear icon
  2. Tap the pencil icon to the right of your email address
  3. Enter your new email address
  4. Press "SUBMIT"
  5. Double check the spelling
  6. Confirm your changes

How can I delete my Bling account?

more

To permanently delete your Bling account, you can follow the steps here.

Back to the help center choice

Help Center

Transfers, Coinbase and Other Wallets

I don’t have a Coinbase account, can I cash out to Paypal?

more

Yes, you can now cash out to PayPal in USD. We have expanded our support beyond Coinbase to accommodate more diverse payment preferences.

Don’t have a Coinbase account?

more

When your first cash out is complete, you should receive an email from Coinbase with a link to set up your Coinbase account. Cash outs generally take 24-48 hours, so please be patient. Please check your inbox and spam folder for the email. If you still can’t find it, please email us at support@blingfi.com.

How to do I create my Coinbase account?

more

If you don’t already have a Coinbase account, we’ll help you create one! Simply, tap the Cash Out button in the game and enter the email address you want to use with Coinbase. After your initial cash out, Coinbase will send you an email letting you know that the money has been deposited to your account. Click the link in the Coinbase email to complete the account setup process.

Where can I view my crypto transactions in Coinbase?

more

To see your cryptocurrency transactions, you'll need to log into your Coinbase account. From there, follow the steps to access your crypto Wallet.

  1. Tap "Assets"
  2. Scroll down to see you balance

Please remember that it takes 24-48 hours for your cryptocurrency to be transferred. If you have additional questions about Coinbase, please contact their support page here: https://help.coinbase.com/

How do I transfer from Coinbase to my bank?

more

Coinbase doesn’t support my country. What can I do?

more

Along with Coinbase, you can now cash out your Bling Points for USD via PayPal. Additionally we are currently in the process of integrating more diverse crypto cash out options.

Back to the help center choice

Help Center

Game Info

What games can I play?

more

Bling has several games to choose from!

All Bling Games

How do I play?

more

Bling has several games available to play!

  1. Bitcoin Blast: Bitcoin Blast is a match-3 puzzle game featuring endless levels and excitement! 🥳🎉  To play, simply drag your finger through 3 or more coins of the same color to make them disappear. Unlock useful power-ups in the game by connecting 6 coins of the same color.
  2. Bitcoin Blocks: Bitcoin Blocks is a satisfying puzzle game where you tap on 2 or more blocks of the same color to burst them! 💣 💥 Work your brain to align 5 or more blocks to unlock awesome power-ups.
  3. Bitcoin Food Fight: Bitcoin Food Fight is the most delicious knife-throwing game you’ll ever play 😋 🎂 Tap your screen to throw your knives and hit your target! But be careful not to hit previously thrown knives, or you could lose the level. Pro Tip: Aim for the tiny cookies to unlock new and exciting things to throw. 🍪 🔪
  4. Bitcoin Pop: Take aim and pop bubbles with Bitcoin Pop! 🦄 🌈 Pop groups of bubbles by matching 3 or more of the same color. Keep an eye out for empty soda bottles, as you can refill them to unlock powerful power-ups. 🤩
  5. Sweet Bitcoin: Join Sugar Bae, the absent-minded alpaca, in his quest for all things sweet! 🍬 🍭  To win this captivating and colorful puzzle game, swipe candies ↕️ up and down or ↔️ left and right to create a match of 3 or more! Connect 4 or more candies to unlock sweet power-ups!
  6. Word Breeze: Relax and experience beautiful scenery in Word Breeze. 🍃 In this puzzle word game, glide your fingers across the screen to connect letters and spell words. Fill in the blank spaces with the words you find to complete the puzzle. 🏖️
  7. Bitcoin Sudoku: Bitcoin Sudoku is a number-based puzzle game, where each box, row, and column contains the number 1-9 with no repeats. 📝 Download Bitcoin Sudoku to access the “How to Play Sudoku” tutorial.
  8. Bitcoin Solitaire: Bitcoin Solitaire is a card game of patience, organization, and skill. 🧐 If you are interested in learning how to play solitaire, please visit our YouTube channel here 👉 https://youtu.be/u89xBDY3U7z

Can I still get points if I'm bad at the game?

more

Player earn Bling points each time they play our games, whether they win or lose. The amount of Bling points awarded is based on a variety of factors, but is not based on game performance or skill.

We do not accept any deposits or in-app purchases from users.

Can you remove the timer so I continue earning more Bling points?

more

No, not at this time. While there is a limit on how much you can play each game per day. We are working on allowing users ways to play more games. Remember - You can earn Bling points by playing all of our games.

All Bling Games

There’s a problem with the game!

more

We’re sorry to hear about the issue! Generally, problems can be resolved by updating to the latest version of the app and restarting your device.

If you’re still experiencing an issue, please email a screenshot of your experience to support@blingfi.com and let us know which game you’re having trouble with. The support team will respond via email within 24 hours.

What's the “Hot Streak” bonus system?

more

The Hot Streak system is our exciting way to spice up your earnings! By playing games daily, you'll not only earn your standard Bling Points but also unlock the chance to receive extra bonus points. These bonuses increase as you reach higher streak levels, adding a "hot" incentive to keep the streak going.

How do I know how many bonus points I'll earn?

more

Your Hot Streak progress bar shows exactly how many peppers you need to reach the next tier of bonus rewards. For example, to ignite your streak to the 'Mild' tier, you need to collect 80 peppers. Each tier increases the percentage of additional Bling Points you earn.

How do I collect peppers to increase my bonus?

more

Peppers are collected through daily challenges. For instance, if you play one game, you earn 5 peppers. The more games you play, the more peppers you earn, which helps you level up through the Hot Streak tiers.

Can you explain the bonus tiers and their pepper requirements?

more

Sure! Here's how it heats up:

  • Baby Spice: Start your streak with a 5% additional Bling Points bonus.
  • Mild: Collect 80 peppers to earn a 10% additional Bling Points bonus.
  • Hot: Amp it up to a 25% bonus once you gather 200 peppers.
  • Fire: Achieve a fiery 50% bonus at 350 peppers.
  • Blazing: Double your daily Bling Points with a 100% bonus when you reach 550 peppers.

What happens to my Hot Streak if I don't play for a day?

more

You'll still keep the Bling Points you've earned from playing, but your Hot Streak will cool off a bit. Missing a day means you'll lose 10 peppers, which could affect your current bonus tier. However, your Hot Streak won't reset entirely, so you can quickly get back to earning those bonus points.

When can I claim my bonus Bling Points?

more

Your piggy bank fills up with bonus Bling Points based on your Hot Streak level. Every 15 days, you have the opportunity to collect these bonuses, which are the extra rewards you've earned on top of your regular Bling Points.

Do I stay at the same tier after collecting piggy bank points?

more

Yes, you stay at the same tier after collecting your piggy bank points. Keep playing every day without missing to maintain your tier and keep earning bonuses.